For organizations where SLAs need their own SLAs, where every integration touches three legacy systems, where the AI voice needs to sound unmistakably yours. Scoping in 2 weeks, deployment in 4-8, annual contract.
Holdings with 5+ brands, franchise networks, multi-line insurance groups. You need separate dashboards per brand, distinct voices per end-customer, P&L by brand — under a single contract.
Dental groups, polyclinics, physio networks with 10+ locations. No-show recovery and callback need PMS integration (Dentrix, Open Dental, Pabau, ChirpyHealth), per-location routing, GDPR Art. 32 clinical audit logs.
Selling across 5-15 countries simultaneously: each has its own quiet hours, DNC registry, language, and sales culture. You need per-country assistants, timezone escalation matrix, regional + consolidated dashboards.
Banking, insurance, healthcare, legal, energy. Custom DPA with bespoke Standard Contractual Clauses, documented EU-only data residency, vendor onboarding (ISO 27001, SOC2 II, annual pen-tests), 7-10y recording retention, SIEM-ready audit export.
We don't sell Enterprise to companies who fit in Scale tier. The setup, scoping complexity, and TCO aren't worth it for < 8K calls/mo or a single workflow. If in doubt, start with Growth or Scale — you unlock Enterprise when the need is clear.
We clone the real voice of your founder, your long-time receptionist, an actor — any voice with 30 min of clean audio. ~2 weeks tuning for broadcast quality.
Vapi + Cartesia + Deepgram infra isolated from the shared pool. Throughput guaranteed even during peaks, no rate limits on big-bang launches.
Dedicated connector for your CRM (even legacy/on-prem: AS400, Siebel, custom). Built by our team, maintained under SLA.
Data Processing Agreement editable clause-by-clause, GDPR Art. 28 + 46 Standard Contractual Clauses, sub-processor list updated 30 days in advance.
All data (transcripts, audio, embeddings) stay in certified EU datacenters. Vendor documentation ready for internal audit and regulator requests.
Uptime guaranteed with contractual penalties. 1h business / 4h overnight response. Dedicated Customer Success engineer + monthly QBR.
SAML 2.0 / OIDC with your IdP (Okta, Azure AD, Google Workspace). Auto provisioning via SCIM. Real-time audit log export to Splunk/Datadog/custom SIEM.
We build workflows specific to your funnel: AR collection, B2B SQL qualification, post-purchase survey, product recall. Brief → spec → build in 3-4 weeks.
Single-tenant deployment on AWS/GCP/Azure under your account, or on-prem if you have regulatory constraints (banking core, hospital systems).
The AI prompt gets specialized on your industry using your material: product brochures, internal FAQ, sales training scripts, top-performer call recordings.
Holding view with P&L by brand, language, country, workflow. You see everything. Brand managers see only their slice. Granular role-based access.
1 day at your office in London / Berlin / Paris / Madrid / Milan to train the sales team, voice-brief your top closers, define custom workflows. 2 workshops in year 1.
No "big bang go-live at month 6 that explodes in prod". Each phase has a concrete deliverable and a decision point: you can stop, adjust scope, or continue. Payment tied to phases, not upfront.
Funnel mapping, CRM lead audit, per-country regulatory scoping, voice brief (who talks to customers today?), define 1-3 primary metrics. Deliverable: scoping spec + budget range ±15%.
CRM integration design with your IT team, infra plan (shared vs dedicated cluster, EU residency), custom workflow spec, signed DPA + SCCs. Deliverable: architecture doc + DPA + weekly project plan.
Voice cloning + tuning, CRM connector dev + test, sandbox with 200 real-lead sample, dashboards configured, role/SSO setup, audit log piped to your SIEM. Deliverable: signed-off sandbox + voice QA report.
Pilot batch 500-1,000 real calls on a subset, 7-day KPI review with you, iteration, full rollout to target volumes. On-site sales-team workshop. Deliverable: live prod + handover doc + monthly QBR cadence.
Enterprise pricing has three line items: one-time setup (scope dependent), monthly fee (volume + capabilities), plus optional workshops / voice cloning. Spelled out in the contract — no surprises.
We reply within 24h with a 30-min Calendly for initial scoping. If we're clearly a fit, the call kicks off Discovery. If we're not, we'll point you elsewhere (Scale tier, partner channel, another vendor we know).
[email protected]Or: [email protected] — gets forwarded.